All you need to know

Service

Everything you need to know about your exciting and unforgettable weekend in Austria’s most fascinating leisure destination is gathered for you within our event guide. Under "access criteria", you will furthermore find a list with all items that are permitted and not permitted at the event site.

FAQs
ADAC GT Masters

To make sure you will find your way around the ADAC GT Masters 2020, we have compiled a list of the most frequently asked questions around the event! We wish you an exciting racing weekend at the Red Bull Ring!


General questions
When will the ADAC GT Masters take place?

After its postponement in the spring, the ADAC GT Masters will now take place at the Red Bull Ring from 17 to 18 October 2020.

Are spectators allowed at the ADAC GT Masters?

Yes. The ADAC GT Masters will be the only motorsport event with spectators at Spielberg in 2020. Anyone who doesn't want to miss out on the unique chance to see the racing action up close on Saturday and Sunday in Austria can secure their tickets at the cash desks on site.

Which racing series can be seen at the ADAC GT Masters?

The super sports car series is supported by ADAC Formula 4, Porsche Carrera Cup Germany, ADAC TCR Germany and ADAC GT4 Germany.

How many fans can attend?

Up to 3,000 fans have the opportunity to experience different racing series in person at the ADAC GT Masters on Saturday and Sunday - the only motorsport event in 2020 with spectators at the Red Bull Ring.

Which grandstands are open?

The "Steiermark"-, Start/Finish- and Red Bull grandstands are open to visitors on Saturday and Sunday. Tickets are available at the cash desks on site.

Is there a free choice of seats at the opened grandstands?

Due to the current COVID-19 regulations in Austria and in consultation with the organisers of the racing series, it is unfortunately not possible to choose your own seat on the grandstands opened this year. The tickets are allocated to an exact seat in order to guarantee sufficient space between fans and groups of visitors in different parties.

Is the paddock open to fans?

Unfortunately, due to the Coronavirus pandemic and the associated restrictions, no access to the paddock is possible this year.

Will there be a possibility to buy drinks & food on site?

Yes, the kiosk next to the grandstands will be open.

How can I pay inside the area?

Via the “Cashless Payment System”: we enhance our service while reducing waiting-times. All payments on the festival grounds need to be made using a cashless payment system. This system will shorten the queues at the food and drink vendors and let you keep track of your spending, without the hassle of having to have cash on you all the time. You can view all your transactions and download relevant receipts via spielberg.eventportal.io or in the Spielberg App whenever you like.

And how does the cashless-system work?

Get the Cashless card at one of the charging stations. There is a € 1,2 charge. Get a balance on your card. You can use cash, and on some stations an atm-card or a credit card (VISA, MASTER) for that.
Show your card when you pay. The correct amount will be taken. You can always get information about your current balance at the charging station, when you buy food and/or drinks and in the Spielberg app. At the end of the event you can easily get your balance back. Either by transfer from your home (only possible with a personalized card) on „spielberg.eventportal.io“ or at one of the charging stations.

Will the Welcome Center (fan shop & café) in the Red Bull Wing be open?

The café and fan shop in the Red Bull Wing are open from 8 am to 6 pm and are accessible to ticket holders in the Start-/Finish grandstand. A mobile fan shop will be available at the kart track for ticket holders for the "Steiermark"- and Red Bull grandstand.

Which hygiene measures have to be observed on site?

The usual COVID-19 hygiene and safety measures must be observed by all visitors. Face coverings must be worn in all indoor spaces and in designated outdoor areas as well as when you are within the 1-metre minimum distance to another person. Please therefore don't forget to bring your face covering with you! On the opened grandstands, the seat-specific booking system allows for sufficient space between groups of visitors from different parties, and no face coverings have to be worn when you are sat in your seat.

Are there driving experiences offered on the weekend of the ADAC GT Masters?

The kart track is open for ticket holders. For further information please contact: +43 664 88379729

My question is not covered here. Who can I contact?

You can obtain information by phone on +43 3577 202 or by email to: information@projekt-spielberg.com

Getting there
Where can I park?

Plenty of free parking spaces are available near the stands. Please observe the traffic management system on site.


Tickets
Are tickets available for the ADAC GT Masters?

Fans can secure weekend tickets (valid Saturday and Sunday) for the opened grandstands for 40 Euros and day tickets for 25 Euros. You can buy tickets at the cash desks on site.

Will tickets be available at the circuit on the day of the event?

Yes. The cash desk will be opened on Saturday and Sunday from 8.00 am till 4.00 pm.

Are tickets available for wheelchair users?

Wheelchair spaces (including space for an accompanying person) are only available on the start-finish grandstand.

I already bought a ticket for the event in the spring, what do I do now?

Tickets already purchased for the ADAC GT Masters remain fully valid for the alternative date (17 to 18 October 2020) at the Red Bull Ring! Ticket owners will be informed by their ticket provider about how to proceed.

Access Criteria
Terms & Conditions – ADAC GT Masters

It is a condition of public admission to the event (“ADAC GT Masters”) that all ticketholders comply with the following rules:

  1. The ticket is purchased for the Event. The date of the Event and/or the support program may be subject to change without refund of monies or exchange of ticket. In the case of special conditions granted for individual ticket categories, Projekt Spielberg GmbH & Co KG reserves the right to change or restrict the conditions, number of offers and time period at any time. Tickets provided free of charge or at a reduced price can be tied to the purchase of tickets that are not reduced in number or in general. For example, up to two free children’s tickets can be obtained with the purchase of an adult ticket, subject to availability. With regard to the event, refunds or exchanges are excluded, except in the event of cancellation of the event, unless in this case other legal provisions apply. No booking charge will be refunded if the Event is cancelled. No tickets are transferable to other events. Tickets to the Event are strictly nontransferable and not for resale. No ticket for the Event shall be sold or offered for sale for any form of fee or reward without the prior written consent of the Promoter first being obtained and without complying with these terms and conditions in all respects. No ticket for the Event shall be used by any person for advertising, promotional or commercial purposes including without limitation, prizes, competitions, contests, sweepstakes or packaged with hospitality or other products without the prior written consent of Projekt Spielberg GmbH & Co KG or another organizations first being obtained. The Promoter reserves the right to refuse admission to (or eject from) the Venue to any person (a) not complying with these terms and conditions or (b) who is in possession of a ticket which has been sold or used other than in compliance with these terms and conditions.
     
  2. For good and valuable consideration, which receipt is acknowledged, the ticket holder grants the Circuit and their designees the right to use his/her image and/or likeness in any live or recorded display or other transmission or reproduction of the event, including without limitation his/her rights to publicity and/or commercial exploitation.
     
  3. You must not make, create, store, record or transmit any kind of sound recording, visual footage or audio-visual footage (Recording), or store, record or transmit any information or other data, including official timing results, performance, telemetry, weather or race control data (Data) of, at, or in relation to the Event. It is forbidden to take into the Venue any equipment that may enable you to do the aforementioned acts. Personal electronic devices (Including still image cameras, mobile telephones and other handheld personal communications devices) are permitted within the Venue unless otherwise advised, provided that any Recording, Data and any Image, including photographic Images and any still pictures derived or capable of being derived from a Recording (Image) of the Event that is recorded, stored and/or created thereon is used for personal, private and non-commercial purposes only.
     
  4. As a condition of entry to the Venue you agree that (a) the use of any such Recording, Data or Image for any form of public advertisement display, commercial gain or for any other purpose (except for your private enjoyment) without the prior written consent is strictly forbidden and will constitute a breach of these terms and conditions for which you may be liable and (b) on request by the Promoter or another organizations, you shall assign to them in writing the copyright and all other intellectual property in any Image or Recording that you create, make, store or record of, at or in relation to the Event.
     
  5. The visitor acknowledges and agrees that records of his/her person in picture and sound may be made and may be used without temporal or local or objective restriction in any present or future media (e.g. TV, internet, data carriers, print) in connection with the advertisement of the event in any form or as often as desired.
     
  6. You hereby acknowledge that motor racing the Event and certain activities associated therewith (including without limitation, support events) are dangerous. The Promoter, sanctioning bodies, another promoter and its affiliates, persons involved in the organization of the Event (including officials, marshals, rescue and medical staff), the competitors and drivers (such parties to include where relevant all directors, officers, employees, agents, contractors and affiliated companies), are not responsible for any loss or damage howsoever caused to you or your property to the maximum extent permitted by Austrian law (save that nothing in these conditions limits or excludes (i) liability for death or personal injury arising out of the negligence of any at the above mentioned parties, or (ii) any damage incurred by way of fraud or fraudulent misrepresentation by any of the above mentioned parties).
     
  7. It’s forbidden to use the name of the Event or part thereof (nor any abbreviation or foreign language version thereof) nor any logo or graphic device of or relating to the Event for any commercial purpose without the prior written consent.
     
  8. At accepting the ticket, the visitor of the venue submits to the site rules.
     
  9. Instructions of security staff and stewarding staff and the executive authorities must be complied with at all times.
     
  10. Access to and staying in the venue is allowed only at the times defined by the organizer without any exception. Staying overnight or camping in the venue is not allowed.
     
  11. Please keep to the marked paths. Standing on the stairs and emergency escape routes, climbing over and sitting on enclosures and barriers is prohibited. Taking along vehicles and similar is prohibited.
     
  12. Motor sport and music events are loud. We urge you to wear ear protectors to minimize the risk of hearing damage. The organizer does not accept any liability in this regard. It is recommended not to bring children below the age of six to the event.
     
  13. Bringing along cold food (snacks), exclusively for your own personal use, is allowed. Grills, cookers and other devices for preparing food are not allowed.
     
  14. Bringing along fireworks, Bengal lights, incendiary compositions, sticks, poles, parasols, bottles, rocks, objects that may be used as cut and thrust weapons and weapons of any kind is prohibited. Security staff and stewards are entitled to take away any such items at entry to the venue by inspecting containers you brought along or clothes.
     
  15. Persons obviously under the influence of alcohol or drugs are not allowed to enter the venue or can be removed from the premises and are not entitled to the ticket price being reimbursed.
     
  16. Persons not complying with the owner's site rules or acting suspicious by creating a disturbance can be removed from the venue at any time.
     
  17. The visitors are made aware that the venue is monitored by CCTV.
     
  18. Setting up and hanging up posters in the whole area including the courtyard is only possible upon express written approval by the owner or organizer.
     
  19. Distributing promotional material is forbidden.
     
  20. Official merchandising items are sold within the venue. It is not allowed to buy goods from unofficial merchants. Furthermore, no goods of any kind may be distributed against payment or free of charge within the venue or in the parking lots.
     
  21. For security measures, you may be refused admission to/removed from the Venue/searched by officials/ filmed by CCTV.
     
  22. Animals/articles that compromise public safety are not permitted. (Exception: Guide dogs)
     
  23. The use of an unmanned machine with a maximum kinetic energy of 79 joules /a model aircraft /an unmanned air vehicle from Class 1 (according to the Federal Law on Aviation (= LFG )) is prohibited on the entire area of the Red Bull Ring.
     
  24. LIST OF PROHIBITED ITEMS

The audience is prohibited from bringing along objects of any kind that may be thrown or fired or which may be used to disturb or threaten the peace, order and security in the venue in any other way. This includes but is not limited to the items of the following list:

  1. Professional TV or video cameras and devices for professional audio recordings
  2. Drink containers of any kind (except for unbreakable plastic bottles and customary cans)
  3. Weapons of any kind and objects that have a weapon-like effect, such as knives, darts, etc.
  4. Objects and items that could be used as weapons or projectiles, including metal objects such as removable chains, iron bars and iron pieces
  5. Laser pointers of any kind
  6. Pyrotechnical items of any kind
  7. Parasols
  8. Gas-operated horns and other horns of any kind
  9. Drugs and stimulants
  10. Racist, xenophobic, right-wing extremist, Nazi, sexist or political propaganda materials
  11. Any and all promotional, commercial items, including banners, flags, signs, symbols, flyers and similar, objects and materials of any kind
  12. Gas spray cans, caustic, inflammable, coloring substances or substances that are threatening a person's health or are highly flammable
  13. Bulky objects such as scaffolding, ladders, bicycles, skateboards, tables
  14. For access to the stands, bulky big bags, big backpacks, suitcases, sports bags are prohibited. Pursuant to this provision, all baggage is deemed bulky that could not be stowed away in the area of the purchased seat
  15. Balaclava helmets

LIST OF ALLOWED OBJECTS

  1. cell phones/mobile phones
  2. Cameras, film and video cameras with batteries for private use and NOT for commercial use (e.g. NO video cameras suitable for TV)
  3. White canes, walking aids
  4. Key ring pendants, wallet chains
  5. Medications (if proof of illness is provided, also including syringes and glass containers)
  6. Flagpoles of up to 1.3m and less than 2cm diameter
  7. Customary pocket lighters
  8. Binoculars
  9. Plastic bottles and cans (in amounts which are conventional for personal use)

IMPORTANT NOTE

If light guns, rockets and/or firecrackers class II with more than 100 dB (e.g. "Supercobra 1-5", "Donnerschlag", etc.) or firecrackers class III and IV are found at access control, the persons bringing along such items are immediately prohibited from entering the premises.

These terms and conditions shall be governed by Austrian law excluding the UN Sales Convention and the referral rules of Austrian private international law.

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